Railways

Integrate Railway Call Center

The increasing growth of global trade, rise of travel, and the ever changing fuel costs make railroad one of the preferred options for freight and passenger transport. The dynamic requirement of customers, rise of connectivity, flexibility to accommodate market changes and pronounced compliance and safety standards, add to the complexity of the railway’s technology ecosystem.

Railroads need solutions that drive punctuality, predictability of integrated processes and a maximization of resource utilization and data, to stay on track for the future. They also, need to continuously align their strategies and business models with the digital transformation.

InterGlobe Technologies (IGT) extensive experience of delivering solutions to leading travel companies, enables fully integrated, innovative and sustainable solutions for a smarter performance for the railroad industry. With challenges in technology growing, IGT solutions address the three key demands of quality, security and cost efficiency.

IGT Offerings

InterGlobe Technologies (IGT) offers a full range of services including bespoke technology integration, end-to-end testing services, IoT-enabled Mobility solutions, ecommerce and outsourcing services, consulting and performance optimization services.

Along with domain experience and skills, IGT provides fully-integrated and end-to-end IT- BPO offerings.

Business Value

Superior Business Performance

Centralized standardization of business processes to transform operations and data & increase efficiency

Smart Automation

Instant access and notifications to information on rail services, tracking and movement effective maintenance of process and point assets.

Lower Cost of Ownership

Instant access and notifications to information on rail services, tracking and movement effective maintenance of process and point assets.

Enhanced Customer Experience

Integrated contact center services to manage global operations with multi-lingual support in 20+ languages

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