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Industry Segments
Low Cost Carriers
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Low cost carrier (LCCs) or no frill airlines are fast filling the skies across the globe. The new generation low-cost carriers are mushrooming up at breakneck speed. Though the road has not been easy, the LCCs have succeeded in taking over a large part of the market
In a market where inputs costs like fuel, manpower etc are on a rise, it is the technological innovation and outsourcing on operational processes that help in providing the LCCs the edge & the support they need to compete in the respective market.
IGT’s Offerings to LCCs
IGT as a pure play travel industry solutions provider has profound travel domain knowledge & thorough understanding of the challenges & issues faced by low cost airlines. IGT has been the preferred technology vendor of many well-known airlines from across the world.
Airline Distribution System
IGT offers a web based system that will helps the airlines to manage their inventory, flight schedules, fares and sales for their scheduled flight services. The system facilitates the bookings and ticket sales through multiple points of sales.
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Departure Control System
In addition to the ADS, IGT also provides a web based Departure Control System that can bring about automation of all processes related to the airline’s airport management operations. The designated users shall connect to the application via Virtual Private Network (VPN) to ensure integrity and security of mission critical data at all airports.
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Revenue Management System
The Revenue Management System provided by IGT will facilitate the creation of dynamic fares for the flights. The system will the facilitate creation of fare pools and assigning seats to defined buckets. The fares for each bucket are defined as per a fixed or percentage of the base fare.
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Cargo Management System
Cargo Management System (CMS) offered by IGT is a B2B application that allows cargo to be booked and tracked. The system acts as an online interface for application and can be used by all desired stakeholders. The system provides the airline cargo operation with reliable booking, inventory control and shipment tracking capabilities.
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BPO Services
IGT offers an array of voice and back office services that can help the airlines to achieve better efficiencies while keeping their costs in control. The range of services offered to low cost carriers include Ticket Reservations, Customer Service, Duplicate Booking, Schedule Change (Planned & Adhoc), Group Booking, Fraud Control, Fare Loading etc.
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Customized Solutions & Other Services Apart from the above mentioned ready to use solutions, IGT also offers a gamut of customized IT & BPO services, including
Development of Web Check-in & Handheld Check-in
Dynamic Packaging of airline ticketing with Non Air Solutions
Load Planning
Telemarketing
Promotions Management
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