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A group booking most commonly refers to the booking and / or purchase of ten or more tickets in a single transaction with the booking preferably made in the same PNR for all the passengers. Usually a ‘group’ discount is offered, making the combined price lower than the individual tickets’ price.
InterGlobe Technologies (IGT) has proven expertise in offering Group Booking Services in the airline segment. The CSAs at IGT undergo trainings to –
a). to understand the customer’s requirements;
b). to understand and study market offerings;
c). to act as consultants and coordinators between the end customers and the airline.
Methodology
Utilization of multiple classes for booking passengers.
Analysis of the market in terms of rates
Advantages to Airlines
Offering a competitive rate by utilizing multiple seating classes to lower the average cost of a ticket.
Increased in revenue through increased sales
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