Home  |  Clients  |  Case Studies  |  White Papers  |  News Room |  Contact Us |  中文 New!! 
  About Us  |  IT Outsourcing  |  BPO  |  Consulting  |  Best Practices  |  Careers  |  Partners
   
BPO |
| Group Booking
| Fraud Prevention
| Contact Centre
| Queues Processing
| Teletype Rejects
| Dupes Handling
| Rebooking Services
| Frequent Flyer Program
| Rules Coding & Quality Check
| Fares Loading
Airline BPO Outsourcing
 
A group booking most commonly refers to the booking and / or purchase of ten or more tickets in a single transaction with the booking preferably made in the same PNR for all the passengers. Usually a ‘group’ discount is offered, making the combined price lower than the individual tickets’ price.

InterGlobe Technologies (IGT) has proven expertise in offering Group Booking Services in the airline segment. The CSAs at IGT undergo trainings to –
a). to understand the customer’s requirements;
b). to understand and study market offerings;
c). to act as consultants and coordinators between the end customers and the airline.

Methodology
  • Utilization of multiple classes for booking passengers.
  • Analysis of the market in terms of rates

Advantages to Airlines
  • Offering a competitive rate by utilizing multiple seating classes to lower the average cost of a ticket.
  • Increased in revenue through increased sales

 




Home  |   Mainframe TPF  |  Airline Distribution System  |  Departure Control System |  Revenue Management  |  Corporate Self Booking Tool
e-Ticketing  |  Internet Booking Engine  |  Travel Technology Consulting  |  BPO |  Frequent Flyer Program  
Contact Us  |  Site Map  |  Disclaimer |  Privacy Policy |  Articles